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Privacy Policy

Last updated: November 2025

At nutricity.fr, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you browse or make a purchase on our site, in accordance with General Data Protection Regulation (GDPR).

By accessing nutricity.fr, you agree to this Privacy Policy.

1. Information we collect

We collect personal and non-personal data to improve your experience and ensure effective service.

a. Personal data

When you visit or purchase on nutricity.fr, we may collect:

  • Your name, billing address and shipping address, email address and phone number.
  • Your payment information (processed securely via third-party providers).
  • Your account credentials (if you create one).
  • Your order and purchase history.

b. Automatically collected information

We automatically collect certain data such as:

  • The IP address and device information.
  • The type, the version of the browser, and the operating system.
  • Visited pages, visit duration, and referring site.

These informations help us to optimize the performance of the site and your user experience.

c. Cookies and tracking technologies

We use cookies and similar technologies for:

  • Recognize and remember your preferences.
  • Keep your cart content.
  • Analyze website traffic and performance.
  • Display personalized ads and recommendations.

For more information, please consult our page [About Cookies].

2. Use of your information

We use your data for:

  • Process and ship your orders.
  • Inform you about your orders, products, or promotions.
  • Improve our services and our website.
  • Prevent fraud and protect our platform.
  • Respect our legal obligations.

With your consent, we may send you promotional emails. You can unsubscribe at any time.

3. Share your information

We do not sell or rent your personal data.

We share them only with trusted partners, such as:

  • Payment Providers for secure transactions.
  • Transporters for the delivery of your orders.
  • Analysis Suppliers (ex. Google Analytics).
  • Legal authorities, when the law requires it.

These partners are required to comply with the GDPR and protect your data.

4. Data Security

We apply advanced security measures to protect your personal information.

No method is entirely safe, so we regularly update our practices to reduce risks.

5. Your rights (GDPR)

You have the following rights:

  • Access, correct, or delete your personal data.
  • Withdraw your consent for marketing communications.
  • Request data portability.
  • File a claim with the CNIL.

To exercise these rights: [email protected].

6. Data Retention

We retain your data only for the time necessary for order processing, to comply with legal obligations, or to resolve disputes.

7. Links to third-party sites

nutricity.fr may contain links to external websites.

We are not responsible for their privacy practices and we recommend that you read their policies before sharing your information.

8. Child Protection

We do not knowingly collect data from minors under the age of 18.

If you think a minor has provided us with their data, contact us to delete it.

9. Modifications of this policy

This policy may be updated periodically.

The changes will be published on this page with the update date.

10. Contact

For any questions regarding your data or this policy:

Nutricity France

Email : [email protected]

Website : https://nutricity.fr