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Shipping and Delivery Policy

Last updated: November 2025

Thank you for visiting and purchasing on nutricity.fr.

We deliver our products In France and in certain destinations internationales In Europe and elsewhere.

1. Order Processing Time

All orders are processed under 1 to 3 business days (excluding weekends and public holidays).

Once shipped, you will receive a confirmation email containing your tracking information.

2. Estimated Delivery Times

  • France (National): 2 to 6 business days
  • Europe and International: 10 to 25 business days

Note: Delivery times may vary depending on the destination, customs clearance, or delays with the local postal service.

3. Shipping Fees

Shipping costs are calculated at the time of payment based on the weight, of the destination and of the delivery method chosen.

Des free delivery promotions or discounts may be offered occasionally.

4. Order Tracking

As soon as your order is shipped, you will receive an email with:

  • Your tracking number
  • An direct link to track your package

You can check the status of your delivery at any time.

5. Customs, Taxes and Import Duties (International Orders)

Duties and taxes. customs duties, importation taxes or additional fees.

These fees are to the client charge.

nutricity.fr has no control over these costs or the delivery times related to customs procedures.

6. Lost or Delayed Shipments

We are not responsible for delays due to carriers, customs, or address errors.

In case of delayed delivery or of lost package", please contact us – our team will help you resolve the issue with the carrier."

7. Contact

For any questions related to shipping or delivery:

Nutricity France

📧 Email : [email protected]

🌐 Website : https://nutricity.fr